policy.privacy

Privacy Policy

Last updated: policy.last_updated

This Privacy Policy explains how Yours in Song handles information when you request, preview, purchase, or access a custom song.

1. Information we collect

  • Song details: questionnaire answers, names, relationships, memories, dedications, preferences, and any material you choose to submit.
  • Contact details: your email address and messages sent to support.
  • Order records: song identifier, purchase status, amount, currency, access status, and transaction reference.
  • Checkout information: the checkout page handles payment credentials directly. We do not store complete card numbers or security codes.
  • Technical data: IP address, browser type, device information, approximate region, referral page, timestamps, cookie identifiers, and site interactions.

2. How we use information

We use information to prepare and deliver your song, provide the preview and complete-song access, confirm purchases, send service messages, answer support requests, secure the site, prevent abuse, diagnose problems, improve the experience, and comply with law.

3. Disclosure

Information is disclosed only as needed to operate storage, delivery, checkout, analytics, security, email, and support functions; to comply with legal process; to protect rights and safety; or as part of a business reorganization. We do not sell your personal information.

4. Song-link access

The song identifier is a bearer access credential. Anyone who knows the identifier or receives the private link can open the song page and any purchased complete version, so keep the link private and share it only with people you trust.

5. Cookies and similar storage

We use cookies and local storage to keep the site working, remember choices, measure performance, and protect checkout and access flows. Browser settings can limit optional storage, but essential features may then work differently.

6. Retention

We retain information only for as long as needed for delivery, access, support, security, accounting, dispute resolution, and legal obligations. Retention periods vary by record type and applicable law.

7. Security

We use reasonable administrative and technical safeguards. No online system can guarantee absolute security, so keep your private song link and email account protected.

8. Your choices and rights

Depending on your location, you may request access, correction, deletion, restriction, objection, or a portable copy of certain information. We may need to verify the request and may retain records where law permits or requires it.

9. Children

The service is not directed to children who cannot legally consent to the handling of their information. Do not submit a child's information unless you have lawful authority to do so.

10. International processing

Information may be processed in locations outside your region. Where required, appropriate safeguards are used for those transfers.

11. Changes and contact

We may update this Policy and will post the new date on this page. Privacy questions or requests may be sent to .